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About Blooming Flowers
To provide faster online help, we have attached a list of frequently asked questions. If you have a question that isnt on our list, please feel free to call us at (888) 943-1972 or email us at: infobloomingflowersonline.com
Orders are processed when received. To make a change, please call our flagship store at 1-888-943-1972 as soon as possible. Every effort will be made to accommodate your request.
We will arrange to accommodate a delivery time as per your request, however we CANNOT GUARANTEE an exact time of delivery, due to unforeseen circumstances such as weather, traffic and rush hour deliveries. Holiday, rush orders, and deliveries during peak business traffic may encounter some delays, please allow some flexibility or extra advanced time to ensure delivery on schedule.
Yes. For an additional charge, you may ship your products via UPS Next Day, 2nd Day and 3 Day Select (where available). The package will arrive next business day, 2nd business day and 3rd business day, respectively, from the date shipped, NOT from when the order was placed.
Yes. Blooming Flowers Online ships WORLDWIDE. Please contact us prior to placing an order for more information.
Absolutely! Please contact us today to set up an account for your organization.
Aurally, flowers can beautify your home or office but particular flowers and placement in the Feng Shui manner can enhance your environment and provide you with peace, luck and stability! Specific colors or particular types of flowers are best placed in certain locations to achieve their optimum effect. For example, pink flowers which are thought to encourage tenderness and harmony are a good choice for the bedroom. In practicing Feng Shui, use of dried or artificial flowers should be avoided, as they are symbols of decay or lifelessness. Use living plants or fresh flowers, regularly clearing away any dead stems or flowers. This will encourage good energy flow and give you a sense of balance and calmness.
Try these flowers, plants & colors to give your world a positive lift:
Flowers with Lavender or Violet Tones:
Attracts recognition for your work, approval, and fame. Flowers with Green Tones:
Bring happiness and laughter to your abode. Flowers that are White:
Bring romance and passion into your life. Green Round-leaf Plants:
Beneficial in areas with a lot of electronic equipment, i.e., a home office. Lilies:
One of the eight treasures, these are seen as an emblem of summer abundance and are good for balancing out active areas of the home. Flowers with Orange Tones:
Place in the southeast area of your space to promote good relations between you and others. Orchid Plants:
Encourage harmony and peace after arguments. Flowers with Pink Tones:
Place in the southwest area of your bedroom to bring love. Flowers with Red Tones:
Encourage romance. Roses:
Placed in the west side of your space, they add romance, style and calm. Succulent Plants:
Encourage well-being and calmness. Sunflowers:
Can bring a wonderful stabilizing influence to your home. Flowers with Yellow Tones:
Place in the west area of your home to bring wealth. Wreaths:
A floral wreath on your door provides protection, especially when reflective ribbons are included in the design.
While flowers are not forever, you can make yours last longer by following these tips: Arrangements in Vases: Keep the water clean by changing it at least once every other day and re-cut the stems. Although not necessary, flower preservatives will help you keep the flowers even longer. Arrangements in Floral Foams (green sponge-type material): Carefully empty the water every other day over your sink and then replace with fresh water. Always keep your container completely full and make sure to remove fading blooms and foliage. Always make sure to keep your flowers away from extreme heat and cold.
We never send personal information over the network in a way that is readable to anyone but us. BLOOMING FLOWERS does not rent or sell information we receive from web orders or e-mail registrations to third parties.
We definitely understand this concern with shopping online. Bloomingflowersonline.com is committed to the complete privacy and security of your personal information.
Bloomingflowersonline.com utilizes a number of encryption and security devices to make your shopping experience a safe and happy one. We utilize SSL (Secure Sockets Layer) technology to encrypt your information before it is sent over the internet and offer Paypal to ensure safety and encryption of all your data. All of your personally identifiable data is private and is never shared with or bought by any outside organization. We advise all of our users to protect their credit card number by NEVER sending that number (or your bloomingflowersonline.com password) via email.
Orchids should be watered every 5-7 days, or when the pot feels light. Do not over-water, and make sure its not sitting in excess water.
It is important that your orchid does not get any direct sunlight on its leaves.
Orchids prefer warmer temperatures and do well in regular "in house" temperatures of between 60-75.
Your orchid will be happiest in a well-ventilated area with about 60% humidity. All orchids are guaranteed for one week and for exchange only.
Special offers, coupons, or discounts cannot be used in conjunction with other offers. Limit one promotion per order.
When you place an order, we require you to provide us with personal contact and billing information, including your address and telephone number. Bloomingflowersonline.com uses this information to give you a customized experience and to process the orders that you place with us. We use information we collect from you to process your orders, to provide an enhanced and more personalized shopping experience and to inform you and your gift recipients of offers and discounts from Bloomingflowersonline.com. Under no circumstances do we share or sell this information to outside parties.
Bloomingflowersonline.com is committed to the complete privacy and security of your shopping experience. No outside firm or entity will be able to view your account information, your purchasing history or your credit card number. Your personal information WILL NOT BE SOLD, and you can withdraw your name and close your account at any time – just send us an email to info@bloomingflowersonline.com and we will make sure to do immediately.
BLOOMING FLOWERS accepts cash, check, Visa, MasterCard Discover, Paypal and American Express.
We offer delivery (for a nominal fee, price varies on distance) on all arrangements and/or plants.
Delivery Areas: We deliver in the tri-county area. As well as nationally and internationally through a variety of wire services.
Same Day Deliveries: In Miami-Dade County, orders must be placed by 1pm.
Outside of Miami-Dade County, orders must be placed 24 hours in advance.
Delivery Fees: Depends on the location.
Outside of Miami-Dade County there will be an additional charge (inquire when ordering).
Additional delivery terms: Wrong Address: If an erroneous address is furnished to BLOOOMING FLOWERS a second delivery fee will be charged to the customer.
Recipient is Not Available: If the recipient is not in, BLOOMING FLOWERS will leave the flower arrangement with a neighbor / doorman / receptionist / security desk (if available.)
A note or phone message will be left for the recipient indicating who is holding their delivery.
Floral Arrangements:Our return policy is handled on a case by case basis. We take the utmost care and caution to only provide top quality products, so almost all quality issues are resolved prior to delivery. In the rare event you are not satisfied with the quality or the freshness of our products; please inform us within 24 hours of the delivery. After 24 hours it is very difficult for us to determine if the quality of the product was compromised prior to the delivery or if the quality was compromised after the delivery due to neglect or improper care. Rest assured we will do everything we can to resolve any quality issues to your satisfaction. The resolution may include a replacement, exchange and/or store credit depending on the circumstances.
Orchid Plants: Orchid plants, with proper care, should continue to bloom for a minimum two (2) weeks. If an orchid plant does not last for the 1st week, we will replace the plant free of charge. Note: Please continue to care for the orchid as specified on our Orchid Care (see below). Once the flowers on your orchid are gone, trim the flowering stem down to 1 above the orchid leaves. The orchid may bloom again in the coming season!
CANDLES/VASES: Your satisfaction is our main goal. If you are not happy with your purchase, we will exchange it for you within 30 days of the date the order was placed. Unfortunately, orders that are perishable or older than 30 days cannot be exchanged.
* We will exchange or issue a store credit the price of the unopened product(s) upon receiving the item(s). Please email us at orders@bloomingflowersonline.com with your order number before returning any items. Items MUST be received in resalable condition. SHIPPING COSTS TO AND FROM YOU WILL BE YOUR SOLE RESPONSIBILITY. YOU WILL NOT BE REFUNDED SHIPPING.
* Damaged items will be replaced with an identical product only. A photo and/or shipment of the damaged item may be required, do not dispose of damaged item until you have contact us at: orders@bloomingflowersonline.com.
* Items received as a gift (paid for by someone else other than you) can be exchanged or returned for a store credit. ONLY IF IN RESALABLE CONDITION AND WITHIN 30 DAYS OF WHEN THE ORIGINAL ORDER WAS PLACED. We do not accept returns/exchanges on sale items. All sales on sale items are FINAL.
* Please contact our Miami flagship store at 1-888-943-1972 or email us at orders@bloomingflowersonline.com within 3 days of receiving your order if there is any discrepancy with your shipment. Orders received after 3 days will not be considered. If you will be making a return on any damaged items or return, please return to:
Blooming FlowersReturns Department
65 Harbor Drive
Key Biscayne, Fl 33149
Please send your return package vis UPS or Parcel Post insured. Insurance protects you in the case the items are received on our end damaged or in some cases lost in transit. Carefully package the items in original shipping box or any suitable shipping carton using plenty of padding material to protect the fragile product(s) and include a copy of your invoice.
IMPORTANT: Make sure the items are well protected and packaged similar to the way you received them. Whenever possible, use the same packaging that was used to ship the items to you. Items MUST be received new/resalable condition for an exchange and/or refund.
Once we receive your return package, we will issue you a store credit for the price of the products you returned (including tax, if any). Shipping costs will not be refunded. Please allow up to 14 days for us to receive and process your return and issue store credit. We will contact you via email to inform you that the item has been returned and that the refund and/or credit has been issued.
Exchanging an item at Blooming Flowers Online: If you wish to exchange product(s) please note that return and replacement shipping costs are the sole responsibility of the customer. Return shipping is a service paid to a shipping courier so they will transport your authorized return/exchange to Blooming Flowers. Replacement shipping is a service paid to a shipping courier so they will transport the replacement to you.
Since we carry many flowers that are seasonal, not all arrangements appearing on our web site are available at all times of the year. However, our talented team does their utmost to keep the look closest to the desired arrangement while remaining true to our customers particular color scheme and specific occasion.
Once you place an order, it will be confirmed within one business day via email. Our typical shipping time is 48 hours on in-stock merchandise. In the rare event we are out of stock on the item you have selected, you will be notified via email. Your card will not be charged if we are out of stock.
Orders shipping to addresses in Florida are subject to Florida state sales tax.
